Order by 3pm Monday - Friday for Same Day Dispatch (UK)
Orders placed after 3pm are dispatched the next working day
Order by 12pm Monday - Friday for Same Day Dispatch (International)
Orders placed after 12:00pm are dispatched the next working day
Delivery within the UK
Royal Mail Tracked 24 (1-2 Day Delivery)
£4.70 for orders under £50 or FREE if your order is over £50
Royal Mail Tracked 48 (2-4 Day Delivery)
£3.45 for orders under £12 or FREE if your order is over £12
Royal Mail Special Delivery by 1pm (Next Working Day Delivery if ordered by 3pm Mon-Fri)
£7.30 for orders under £200 or FREE if your order is over £50
Delivery within the EU
UPS International or FedEx Priority
£14-30 for orders under £120 or FREE for orders of over £120
Worldwide DeliveryUPS International or FedEx Priority
£14-30 for orders under £200 or FREE for orders of over £200
Do I need to sign for my delivery?
All packages require a signature.
If no one is in to receive the package, it can be collected from your local Royal Mail Post Office or Collection Office which will be identified on a card your postman will post though your door or, if you prefer, you can re-arrange delivery by calling the telephone number on the card.
Customs and Import fees for International Customers
International customers may be charged import duties, taxes and administration fees by the shipping agent and/or customs service in their own country. These fees are charged independently from Vapefiend, and are not included in our shipping and handling fees. These are the responsibility of the customer, and you will be contacted directly by customs or local shipping agent to arrange payment before delivery of your order.
Some products may not be permitted to be imported into your country: this may include, but is not limited to certain e-liquids, herbal extracts, and herbal vaping blends. Vapefiend is not responsible for any items that are seized by your country's customs, so please ensure that these items are permitted by your customs before ordering..
You can also get in touch by calling +44 (0)345 5480 420 or emailing email@example.com
Our office hours are Monday – Saturday 10am - 7pm GMT