UK Warranty Returns with Royal Mail
You have 60 days* from the date on which the goods were received to return any unused items for a refund.
If your product is faulty, please contact us first as we may not need you to return the item.
How does this work?
- Please make sure you include a note with your name and order number.
- Please click here and follow the steps to start your return.
- Then simply print your label with our label printing service or at print with your printer at home.
- Once completed, you will receive an email with instructions on how to return your item and a tracking link.
- Drop your item at your local Customer Service Point or Post Office® branch. Your item will be fully tracked on its way back to us.