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Our warehouse is open (COVID-19) - Read More
Our warehouse is open (COVID-19) - Read More

Having issues? We're here to help!

Every vaporizer that we sell comes with a full manufacturer's warranty

Our in-house technicians can solve any problems or faults right here in the UK, saving you the hassle of shipping your vape abroad if it goes wrong.

Just fill out our warranty enquiry form, and let us handle the rest! If you would prefer to send your vaporizer back to the manufacturer that’s totally cool as well.

If you get stuck, please email us or give us a call at 0345 5480 420
Our office hours are 9am - 7pm | Mon - Sat

Coranavirus COVID-19
Unfortunately due to limited capacity and our safety protocols we are not able to carry out warranty service and repairs at this time.
However we will honour all warranties that expire during this period.
We are asking customers not to send any packages in to us until further notice.

Read our full update here.