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Order by 1pm Mon - Fri for same day dispatch

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Royal Mail Delays

Royal Mail Delays

Please be patient with Royal Mail, some areas can take up to a week or longer to deliver at moment.

Royal Mail Tracked 24
Usually delivered within 1-2 days. Some deliveries are taking 3-7 days or longer!

Standard Tracked Delivery (Royal Mail 48)
Usually delivered within 2-4 days. Some deliveries are being delivered within 5-10 days or longer!

Royal Mail Special Delivery (Next Day Not Guaranteed)
Usually delivered the next working day. Some deliveries are arriving the day after or up to 5 days later.

Royal Mail International
Usually delivered within 5-10 working days. Some deliveries are being delivered within 15-30 days or longer!

Royal Mail's International delays and updates can be found here.

Time windows for delivery, such as next day delivery, 24 & 48 are no longer guaranteed.

Dispatch Times

We aim to ship orders received by 2pm Monday - Friday the same day.

Please note that we are still experiencing very high order volumes at the moment, and therefore we cannot currently guarantee same-day dispatch. Next Day Delivery is not currently guaranteed.

Royal Mail, UPS and Fedex are continuing to deliver all items, although there are some delays across all services, and tracking information is not always being kept updated.

Please be patient with Royal Mail, some areas can take up to a week to deliver at moment.

Free DPD Next Day Delivery

1 hour delivery window Mon - Fri
on orders over £50

60 Day Stress-Free Returns

See our returns page for more details

Manufacturer Accredited Warranty

We've repaired or replaced
8,000+ vaporizers since 2008