Crafty+ (Plus) Vaporizer

I've owned the Crafty plus as well as this crafty plus plus. I have spent hundreds of happy hours with it. I've actually had five due to faults along the way (heavy use over the years would kill any battery), all returned handled seamlessly with clear and supportive communication along the way. Great device and a great customer service; love S&B, love vapefiend

This is my first session vape as all my previous have been convection only, being a light user convection seemed the obvious choice. My crafty arrives next day, I load up the dosing capsule and indulge in my first session, WOW!, I have not experienced such effect since I gave up smoking. I am now a convert to the hybrid system the crafty uses. I have no hesitation in recommending this vape and the excellent service from Vapefiend.

My experiences with vapefiend via this channel has been very disastrous.
This is my email conversation. Whilst, they mostly have good reviews my experience is very bad on several occasions. I appreciate vapefiend will appear to have a legit response, I am sure some people would agree with me that there returns policy is crap and they did not allow any returns to take place.

"Can you tell me the returns policy for the crafty you sent me. The battery life is drastically terrible - less than 45 mins and less on another occasion. Also it is extremely harsh.

In the past I have bought from you PAX 2, dynavap, and plastic cheap santa cruz grinder.
All have always been unusable and I have lost much money to you. The pax 2 cooks through the herb in very quick time and the dynavap is just rubbish.

I appreciate I am too late for the returns of the pax and dynavap, however, I have come back in good time on this occasion.

I have no idea how you have such which reviews as I have failed to get any kind of benefit from you and have lost a lot of money to you

please advise on crafty refund

thank you"

"I'm really sorry to hear that you're not enjoying your Crafty+. The Crafty+ is a powerful portable vaporizer that uses hybrid convection and conduction heating, battery life also depends on variables like the temperature setting and ambient temperatures. Lots of people find the battery life of the Crafty+ suitable for them, but it really depends on your usage. The Crafty+ is USB-C so can also be recharged via portable power bank.

Regrettably we are not able to accept used vaporizers for return unless they are faulty, as we can not sell used or refurbished products. Our returns policy can be found here: https://vapefiend.co.uk/pages/returns-policy

All the best,

Adam "

This is a fantastic vaporizer - well worth its price.

I was looking for a portable vape with the performance of a desktop - this does just that.

The design is very intelligent - it does have an app but I not found it necessary to use it as the default settings get me where I need to go.

I can pack this up, go for a walk, have a vape and come home with no mess or fuss - cleanup is super easy and everything stays intact during travel.

I would recommend purchasing the filling aid and dosing capsule mag if you want the easiest experience with this vape - they don't come as standard but I would say they are a must have to be honest, I can imagine filling by without the aid could become quite messy, and the capsules mean you can just load up a fresh chamber on the go without the need for dealing with ground up herb (great if you vape outside where wind might be an issue).

Excellent service as always.
New Crafty+ came next day, no problems.

Well what can I say, build,quality superb, easy to maintain its a fantastic little device. I already own one but my friend bought me a double bong so I got another vong,I titanium for double hits and boy it's an experience. As always vapefiend are professionals all the way through purchase to tracking to quickly delivered and always respond to any problems.
Overall very happy.

Bought my Crafty+ 8 months ago. Very happy with it but it stopped working. One pone call to Vapefiend was all it took to organise returning faulty Crafty. Within a week I had a new unit delivered. Awesome service and awesome Vape🙏

10/10 all round HIGHly recommended 😎